SkillsFuture Credit (SFC) ** (NOT applicable to PR)

• Singaporean can use SkillsFuture Credit (SFC) (Only Basic Tier) to offset the above course fee after SSG course fee subsidy.

• Course Registration Fee CANNOT be claim via SFC

• SFC Submission MUST be done at least 1 working day BEFORE Class Start. You CANNOT Claim SFC after class started.

• Email finance@societyoftouristguides to inform if you wish to use SFC to offset your course fee so that we can issue you the required receipt for you to submit to claim SFC.

• How to submit claim from your SkillsFuture Credit (SFC) - https://www.youtube.com/watch?v=XkpKuUU1tLI

Terms for SSG Funding & Important Admin

• Trainee has NOT attended the same course before even in a different language.

• Trainee MUST achieve at least 75% of the training hours

• Trainee MUST pass the assessments

• Trainee MUST provide ALL required information accurately.

• Trainee MUST provide copy ID to STGS for verification when requested

• Trainee MUST download SingPass Apps & use SingPass*** to take SSG digital attendance during class. STGS & trainer reserve the rights to request the trainee to leave the class for non compliance.

• Trainee MUST printscreen & email the SingPass login error to finance@societyoftouristguides.org.sg as evidence to appeal with SSG.

• STGS reserve the rights to claim back FULL Fee from trainee for any false declaration & unclaimable fee due to non cooperation / non compliance by trainee

• Company sponsored Singaporean/PR (paid by company) may be eligible for absentee payroll ****

Refund Policy

• No refund 7 working days prior to course start date unless for compassionate reason

• Trainees who fail to show up for course without valid reason (last-minute job are not valid) cannot request to change date or change course. The amount paid by trainee shall be forfeited for no show.

Privacy Policy

• Information collected are used for processing of SSG funding & STB PDC submission only.

• STGS will update STB TRUST within 5 working days from class completion day.

• STGS reserve the rights to cancel, postpone or amend the date and time of the course delivery

  • By registering for this course, you consent to the use of your likeness in our marketing materials. If you wish to opt out, please notify STGS staff.

Important Reference & Links

* About SkillsFuture SG (SSG) course fee subsidy available via below website

http://www.ssg.gov.sg/programmes-and-initiatives/training-grants/self-sponsored-training-for-individuals.html‍ ‍

** About SkillsFuture Credit (SFC) & Submission of SFC Claim via below website

https://www.skillsfuture.gov.sg/initiatives/mid-career/credit

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*** About SingPass Apps, how to download, activate and use SingPass via below wesbite & video

https://app.singpass.gov.sg/

• How to use SingPass App - https://www.youtube.com/watch?v=f4di4HPgaRY

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**** Click on below link to know more about funding support for company sponsored trainee

https://www.ssg.gov.sg/programmes-and-initiatives/funding/funding-for-employer-based-training.html

Feedback

All participants can approach the training executive on the following at training@societyoftouristguides.org.sg. We will respond within 3 working days.

  1. Feedback (complaints or compliments)

  2. Request (withdrawal and refunds)

  3. Appeals (of assessment results)